Due to surging COVID-19 case counts in Southern Ontario, we have decided to close indoor dining, effective December 23 2021. Takeaway and retail services will remain open during posted hours. 

When you arrive at Dispatch, we insist that you follow our COVID-19 prevention protocols:

- Please wear a mask and practice physical distancing at all times.
- Please use the hand sanitizer provided.
- We kindly ask that you please respect the safety of our staff and the guests around you.

Beginning September 22, 2021, and in conjunction with the Provincial mandate for restaurants and many other gathering places, all Dispatch patrons aged 12 and older joining us for indoor dining will need to provide proof of full vaccination status with either a Health Canada or CDC authorized vaccine.

“Fully vaccinated” means that the date of attendance must be at least 14 days after receiving either the second dose of a two-dose COVID-19 vaccine or 14 days following a single dose vaccine (i.e., Johnson & Johnson).

As per section 2.1 of Schedule 1 to O. Reg. 364/20: Rules for Areas at Step 3 and at the Roadmap Exit Step (O. Reg. 364/20) under the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 (ROA), an official proof of vaccination receipt — displayed either on a smartphone or with a physical copy of the proof of vaccination — must be presented at time of entry into Dispatch for indoor dining, along with valid government-issued identification.

Proof of vaccination is not required for patio dining, or when the purpose of your visit is retail shopping or order pick-up. 

Children under 12, who are accompanied by an adult that meets the above vaccination requirements, will be allowed entry in accordance with the prevailing medical guidance at the time of visit.

Exceptions will be made only for guests who provide valid proof of exemption as required by the Province. American patrons may use the same vaccination documentation that allowed for their border crossing.

For your safety, as well as that of our team, and in accordance with this Provincial order, Dispatch will not admit any patrons who are unable to provide this required documentation.

Mask wearing remains mandatory while inside the Lincoln Building and Dispatch, and masks may only be removed while seated at your table. Physical distancing and capacity restrictions remain in place. 

Please note that our operations are subject to change pending guidance from public health officials. Thank you for your patience and your cooperation while we continue to adapt.

Need your Ontario COVID-19 Vaccine Receipt?

Please visit the Provincial Booking Portal in order to download your Vaccine Receipts.

Find out more about proof of vaccination requirements here.

Dispatch Safe Travels Stamp Tourism Industry Association of Ontario
Dispatch has been awarded a Safe Travels Stamp, which is recognized globally for adopting proper, standardized health and hygiene protocols.
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At this time, orders are limited to local delivery in the Niagara region, and for pickup at Dispatch on select days. There is a minimum order value of $40, and no delivery fee.

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Team Dispatch

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